Our Mission
At Armistead House, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.
Information Collection
Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Armistead House. We only collect information about you that we consider necessary for achieving this. Guest reservation information, such as your name, contact details, and stay details, is collected through our booking system, ThinkReservations, when you make a reservation; the armisteadhouse.com website itself contains no forms and collects no personal information directly. Your information is disclosed only when we are legally required to do so. Armistead House does not give or sell to anyone any information we collect.
This site uses Google Analytics (GA4), a Google service, to understand how visitors use it. Google Analytics sets cookies and collects usage data such as the pages you visit, your device and browser type, your approximate location, and the site that referred you here. This data is collected and processed by Google subject to Google's privacy terms. You are free to decline or delete cookies in your browser settings.
Security
At Armistead House, we take security seriously, and we take reasonable precautions to safeguard your information online and offline. Payment card information is processed by Stripe, our payment processor, through our booking system, ThinkReservations; it is never stored or processed by Armistead House. This website is served over HTTPS, which encrypts your connection to it.
Policy Modifications
Armistead House may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.
SMS Terms & Conditions
Purpose of Notifications
Armistead House uses SMS notifications solely to provide you with essential information about your stay. These messages may include your reservation details, check-in instructions, check-out reminders, service updates, and other important operational notices related to your visit.
Consent to Receive SMS Notifications
By providing your mobile number, you confirm that it is accurate and that you are the owner of the number. Your participation is voluntary, and by opting in, you agree to receive automated text messages related to your stay at Armistead House. Please note that message and data rates may apply.
Opt-Out Instructions
Our first message to you includes "Reply STOP to stop." You may opt out of SMS notifications at any time by replying "STOP" to any message you receive from us, and you will no longer receive SMS notifications. If you stay with us again, you may receive operational messages for that new reservation.
Help and Support
If you experience any issues with our messaging service or need assistance, contact us at hello@armisteadhouse.com.
Carrier Disclaimer
Please be aware that carriers are not liable for any delayed or undelivered messages. The frequency of messages may vary, and standard message and data rates may apply. For questions about your text or data plan, please contact your wireless provider.
Privacy and Data Protection
Your personal information is used exclusively to enhance your experience during your stay at Armistead House. We do not use your data for marketing purposes, and we only share your information as required by law or as outlined in our Privacy Policy. For more details on how we protect your privacy, please review our Armistead House Privacy Policy.
Miscellaneous
By opting in, you represent that you have the authority to agree to these terms. We reserve the right to update these SMS Terms & Conditions at any time, and any changes will be communicated to you. Your continued use of our SMS service constitutes your acceptance of any modifications to these terms.
By enrolling in our SMS notification service, you agree to be bound by these Terms & Conditions as well as our Privacy Policy.